Knowledge Base

Unintelligable Registration screen

Symptoms:

While trying to install and register your CD-ROM training you notice the text on the screen is very large or unintelligable. You may also be missing the "Submit" button to submit your information.

Detailed Information:

The font settings on the desktop property settings are set to large.

Solution:

Note: The following is for the Windows XP operating system. Your OS may be slightly different, but similar settings should be found in the Desktop Properties.

• Right click on blank area of the desktop and select "Properties".
• From the properties screen select the "Settings" tab, and select the "Advanced" button.
• From the "DPI settings" drop down list, select "Normal Size (96 DPI)".
• Select "OK" in the Advanced screen and select the "Appearance" tab in the "Properties" screen.
• Ensure that the "Font Size" is set to "Normal". Select "OK" to close the "Properties" screen.

Back to Knowlege Base