LearnKey: Handling Conflict and Confrontation

Handling Conflict and Confrontation

There's no escaping conflict in the workplace, at home or with your personal relationships. Whenever diverse individuals work together, there are bound to be differences of opinion, miscommunication and unwelcome criticism - even out-and-out confrontations. In this solution-based interactive media, you'll find proven tactics to help you defuse volatile situations and remain in control when tempers flare and emotions overheat.


Product ID # 077269
Price: $200.10

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